You have the right to cancel your order, or return a product for any reason.
To return a product purchased from us, please send your intent to return or cancel to us anytime prior to the date 14 days after the date you, or a person indicated by you, acquired physical possession of the product(s). If you ordered multiple products in the same order, please send your intent to return to us anytime prior to the date 14 days after the date you, or a person indicated by you, acquired physical possession of the last product in the order.
To exercise these rights, you need only provide us with a clear expression of your intent to return a product or cancel an order. You can notify us by sending an email to admin@ravenrecovery. If you choose to decline to accept delivery, we will take that as a notification to return as above but cannot process any refund until we receive the product or proof that it has been shipped.

Once you notify us of your intent to return, we will advise the best method. Then return the product with the original receipt and original packaging to us within 14 days. As advised, we ship from New York, and it is therefore this location that the order must be returned. Once we receive the product or proof that it has been shipped, we’ll provide you with a refund based on the original payment method within 14 days.