Ordering

When we receive your order, we seek a pre-authorisation from your card. This is not a charge. We then recheck availability of the item(s) you ordered. In the unlikely event that there is an unexpected out of stock, we void your pre-authorisation and no charge is made. Typically within 48 hours, your confirmed order ships and we convert the card pre-authorisation into a charge.

Payment

We use the secure Stripe payment service to process your payment using your credit or debit card. Your information is transmitted from this secure page via encryption to Stripe – we do not see or store any of your card data.

Delivery

We currently ship only to the United States. Shipping charges are per order: US$3.

Orders ship from New York. Shipping is by US Mail with recorded delivery. We provide tracking information when your order ships.
You can expect to receive your order via standard shipping within one week. If you have not received your order after 10 business days please contact us.
We suggest having your parcel shipped to your workplace if no one is home during the day to ensure safe receipt.

Sales Tax

Our prices include Sales Tax where applicable. We pay all such taxes on your behalf.